Plans, plans, plans. Many of us got into the meeting and event industry because we’re good at planning. Whether it is planning floral arrangements, menus, itineraries, or entertainment schedules for meetings, we all make plans. That’s what we do. That’s why we’re called planners!

Recently, I was reminded how much plans can change.

One of my company’s agents was traveling to a client’s event in a remote part of Canada. On-time arrival at her destination involved the coordination of travel by plane, ferry, and rental car. Before leaving, she carefully ran through that what-if scenarios in case her flight was delayed. She went through all the details to ensure a foolproof backup plan. As I went home for the weekend, she got on a plane and began her journey.