Managing room blocks can be a time consuming activity, especially with large groups using more than one hotel. Over the years more CVBs and hotels have partnered with group housing companies to handle the coordination of the group blocks, a tool that helps everyone involved, the event planner, attendees, CVB, and hotel(s).
Ever stop to wonder about the origin of the industry in which you work? This issue is devoted to Destination Marketing Organizations (DMOs) or Convention and Visitors Bureaus (CVBs). In recognition, a brief history of CVBs is provided.
Most meeting professionals know the purpose of a Convention & Visitors Bureau (CVB); it is a team of professionals who can make their lives a lot easier. The impact of these organizations, from a group standpoint to the world economy is staggering. In taking a closer look at the nuts and bolts of these partners, it’s evident that these industry partners are a crucial component in creating successful conferences and showcasing their cities to visitors from around the country.
A Day in the Life of Vicki Comegys, Vice President of Sales and Services with the Greater Des Moines Convention & Visitors Bureau.
A bureau veteran of 27 years, Vicki’s role is to oversee the sales and service team, which includes being the face of the bureau with its partners and community. She sees her role as the hub of the wheel whose goal is to keep hotels, stakeholders and clients happy. So how does she do it? What’s an average day like for Vicki? Think lots of meetings.
A Day in the Life of Lauren Steenhoek, Project Administrator with the Greater Des Moines Convention and Visitors Bureau.
In her role as Project Administrator for the last seven months, Lauren Steenhoek is working on a lot of different projects at all times, as well as supporting and coordinating projects between the sales, service and marketing departments. Here’s a glimpse at a typical day in her life at the bureau.
Meet Naomi Tucker, CMP, Project Manager in Meeting & Event Planning at Humana. She is an industry pro with 17 years experience, the 2012 recipient of MPI-WI Chapter’s Meeting Planner of the Year Award, as well as the current Chapter President. Not to mention she is a wife and mother of two girls, ages 12 and four. With the daunting task of planning over 150 meetings a year (the department does over 1,500 per year), you can imagine what a typical day is like. So instead of imagining, we sat down with Naomi to hash out an average day in her life.
Renette Brazile knows the best meeting planners want to be the best. They are good listeners, are driven by their passion for the event industry, and are customer focused. According to the Dayton/Montgomery County, Ohio CVB, Renette exemplifies each of these traits, as she was their nominee for this article.
Renette has been with LexisNexis for 13 years, serving as the event manager for the past seven. She earned her CMP in 2007 and believes that planners who are passionate about their roles will obtain this designation to further demonstrate their industry expertise. “It immediately conveys that you understand the industry standards and can effectively apply them when planning an event,” she says.
Accessibility is a civic right, requiring meeting planners to invite, welcome and respect those with disabilities. The Americans with Disabilities Act (ADA) requires that all programs, services and activities, when viewed in their entirety, are readily accessible to and usable by individuals with disabilities. As with all meeting planning, it is best to be proactive, not reactive, and this starts by knowing the needs of your group, assessing all possible risks and situations and being ready with quick and efficient solutions.
Engrained with mobile and conference apps for the past few years, there is a new transition from what conference planners wanted before and now. Planners are looking to companies to take their conference apps and morph them into longer term corporate communication apps.
On the past year planners and attendees began looking for more features. Instead of just containing what you could see, software was created so you could easily search on it. For example as an end user, if you had 100 different sessions you could easily search and find using global key word search and filters.