Rochester CVB Launches Business Accreditation Program in Customer Experience

By Karsen Forsman

A new program launched in Rochester is offering accreditation to local businesses.

Experience Accreditation was designed by the Rochester Convention and Visitors Bureau. Its main focus is to offer accreditation to hotels, restaurants, or retail companies.

“It’s an opportunity for businesses to really be recognized for being best in class of service,” said executive director Brad Jones.

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