by Wendy Keller
Your team is an organism. When one part is hurting, it disrupts the balance of the whole, the same way a "simple" stubbed toe or cut on your finger can dramatically interrupt your ability to get things done.
When one member of your team is hurting because of a personal matter - a death, a divorce, a troubled child, scary diagnosis, a serious illness of a family member, caring for aging parents, other, the whole system at work can become off kilter.
Whether you are close to your colleague or not; whether you are the boss or a co-worker or even a subordinate, how can you comfort someone in a kind way that is still professional and helps restore the equilibrium of the team?