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Benchmark Hospitality International Introduces “Benchmark Conference Centers”
Benchmark Hospitality International®, a leading U.S.-based hospitality management company, announces the introduction of “Benchmark Conference Centers®” (BCC) – a new, innovative and preferred mark of distinction for the meetings market. Unveiled by Benchmark Resorts & Hotels® under the umbrella of Benchmark Hospitality International, the prestigious designation classifies properties that are purpose-built with personally-tailored service, locally sourced and highly customized cuisine, together with Four Diamond lodging to provide the assurance of the most productive, rewarding and authentic meeting experience in the industry. Each Benchmark Conference Center meets a rigorous set of criteria and conforms to the requirements of the International Association of Conference Centers, though IACC membership is not a prerequisite. Third-party audits ensure BCC guest satisfaction performance meets or exceeds 94%, well above the industry standard of 90%. And, Benchmark has established a Benchmark Conference Center Brand Promise.
“This is a dream come true for me,” said Burt Cabañas, Founder & Chairman of Benchmark Hospitality International. “When we were designing our first dedicated conference center resort, we formulated the triangle of Living, Learning and Leisure, and this expresses our philosophy of meeting productivity to this day. You see it in our company’s logo. Each aspect of a conferee’s meeting at our property has to be carefully orchestrated for a healthy, personally fulfilling and accomplished conference experience.” Cabañas continued with, “and our team is empowered to do everything necessary to ensure this takes place every time. We guarantee it will be!”
Meeting Planning Professionals say Benchmark delivers on this promise. "Benchmark's properties are very conducive to maximizing the productivity of the meeting environment. With them our expectations are high and they deliver,” said Margaret Moynihan, Director Deloitte Services. “That's assurance -- based on what we experience, which helps us move forward with maximum confidence. There's assurance in their performance promise based on experience, expertise, and a passion to be the very best at what they do.”
For nearly 35 years, Benchmark Hospitality International has built and refined a reputation for excellence in meeting environments and personalized conference concierge services. Now Benchmark Resorts & Hotels has turned three decades of experience into a mark of distinction for corporations, associations and planning professionals seeking the most value and the greatest productivity for their meeting investment. The Benchmark Conference Center designation differentiates a Benchmark Resorts & Hotels’ property as a preferred meeting environment conforming to the requirements of the International Association of Conference Centers -- which Burt Cabañas and Benchmark Hospitality were instrumental in helping establish and within which the company remains active -- with the assurance of a customized and productive meeting experience for every guest, maximizing the investment in face-to-face gatherings.
“You see, humans need to gather in person,” stated Mr. Cabañas. “Technology will enhance the meeting experience going forward, but never replace what is achieved when people of like purpose gather and experience the intellectual stimulation and synergies that result. We are social creatures and our nature is to come together.” Cabañas went on to say, “The objective of Benchmark Conference Centers is to provide the highest level of meeting experience at the greatest value and, importantly, with the lowest impact on our environment. We intend to ‘Be The Difference’ – our guest service initiative -- for every guest so that what we provide is remembered as key to the success of their meeting experience.”
Meeting environments are much more than ergonomic chairs, compliant tables, and pens/pads/candy, or even the complete meeting package. The most productive meeting environment delivers the assurance of a transcendent experience for meeting attendees that leaves them with goals accomplished, unified as a singular team, and having received maximum value for their investment. This is the goal of every property with the Benchmark Conference Center certification.
The Benchmark Conference Center Brand Promise
Benchmark Conference Centers come with a guarantee: When you hold a meeting at a Benchmark Conference Center, your meeting experience will be delivered as promised…period. Each BCC property’s general manager will sign your meeting contract, and if we do not meet your expectations, we will make it right in a way that is completely acceptable to you! That’s our promise to you, our guarantee that your meeting experience will be the most successful possible in the market!
What may be the most important component of the BCC, however, is Benchmark’s “Be The Difference” service culture, and it actively supports the brand promise. Be The Difference empowers every Benchmark employee – yes, every employee -- to do whatever is necessary to ensure the guest experience is personalized, productive, highly memorable, and beyond expectations.
There’s BCC accountability for sustained performance with an annual Report Card to ensure each Center is living up to brand expectations. Benchmark does 3rd-party operational audits with Market Metrics for each BCC with the expectation of a 94%+ guest satisfaction goal, well above the industry standard of 90%. A rating of 94% or higher must be maintained to retain BCC certification.
Criteria for BCC Certification include:
Certified BCC Properties include:
Certified Private Benchmark Corporate Conference Centers
About Benchmark Resorts & Hotels®
Benchmark Resorts & Hotels® represents the finest in lodging, dining, recreational and meeting accommodations. Many are certified by the International Association of Conference Centers, the leading professional organization governing the multi-billion dollar conference center industry on five continents, and many have also been recognized with the coveted Benchmark Conference Centers® certification of meeting excellence. Benchmark Resorts & Hotels deliver highly specialized service that anticipates guests’ needs and ensures a hospitality experience unsurpassed and long remembered. To become a fan on Facebook, visit www.facebook.com/BenchmarkResortsandHotels, or follow us on Twitter at www.twitter.com/BenchmarkHotels.
The Salvation Army Southeast Michigan Adult Rehabilitation Center receives major donation from Detroit Marriott at the Renaissance Center
The Salvation Army Southeast Michigan Adult Rehabilitation Center (ARC) has received a generous donation from the Detroit Marriott at the Renaissance Center. The landmark hotel is gifting more than 22,000 pieces of gently-used room furnishings as it begins a $30 million renovation to transform 1,329 guest rooms and 100,000 square feet of meeting space.
One of the tallest buildings in the Western Hemisphere, Marriott International announced plans to renovate its 71-floor Detroit hotel in August 2013. The massive makeover reflects the Marriott’s effort to connect with the next generation’s travel style, blending work and play in a mobile and global world.
“We’re committed to supporting Detroit area charities and continually look for innovative ways to give back,” said Shonda Johnson, Area General Manager of the Detroit Marriott at the Renaissance Center. “This particular donation is true kismet; we need to dispense with more than 1,300 rooms of still very usable, high-quality furniture, and the Salvation Army is able to repurpose it to help Detroit area families in need.”
Over 22,000 pieces will be handed over to ARC for storage and distribution at the nonprofit’s 34 metro Detroit family thrift stores. The transfer of goods will happen in phases within a one-year time frame. The ARC expects to receive all wooden furniture including tables, desks, night stands and dressers; upholstered chairs and headboards; as well as lamps, mirrors, wall hangings, and linens/bedsets.
“This is the largest furniture donation The Salvation Army has received in Michigan to-date, and we’re so grateful to the Marriott for their kindness,” said Merle Miller, administrator of The Salvation Army Southeast Michigan Adult Rehabilitation Center. “Not only will their generosity help keep our stores filled, the sale of the donated items will help us to continue supporting our free 180-day adult rehabilitation programs for men and women.”
The ARC, which operates the nonprofit’s family thrift stores, also manages two adult rehabilitation centers in southeast Michigan, including a men’s facility in Detroit and women’s facility in Romulus. Completely self-funded, the ARC draws the entire operating budget of its rehabilitation centers from the revenue of its 34 metro Detroit thrift stores.
“We’re excited to partner with a business, like the Marriott, that shares our same value and commitment to the community,” said Miller.
For more information regarding the ARC, the Detroit Marriott at the Renaissance Center and their partnership, visit the institutions online at www.salarmythrift.com and www.detroitmarriott.com.
About The Salvation Army Southeast Michigan Adult Rehabilitation Center
Founded by William Booth in London, England, in 1865, The Salvation Army is a faith-based, non-profit organization dedicated to serving people in need without discrimination. The ARC is an integral part of TSA’s mission, and offers substance-abusing adults the opportunity to rebuild their lives through a voluntary, short-term residential self-help program designed to establish a sense of dignity, self-esteem and personal strength that will allow them to resist the desire to abuse a substance and regain their rightful place as contributing members of society. Completely self-funded, the ARC draws its entire operating budget from the revenue of the 34 Salvation Army Thrift Stores located in Southeast Michigan. For more information visit www.salarmythrift.com or call 313.965.7760.
About the Detroit Marriott at the Renaissance Center
The Detroit Marriott at the Renaissance Center is located on the riverfront in the heart of downtown Detroit. The hotel’s guest rooms offer some of the most spectacular views of Detroit with floor to ceiling windows overlooking the city skyline, the Detroit River and Canada. The property has 100,000 square feet of flexible meeting space to accommodate up to 2,200 guests. The hotel is within the General Motors Renaissance Center complex, 25 minutes from Detroit Metro Airport and five minutes from Windsor, Ontario.
For more information or reservations, call Marriott at 1-800-352-0831, or visit www.detroitmarriott.com.
broughtonHotels Unveils Three Renovated Chicago Properties
broughtonHotels announced that three historic Chicago boutique hotels, The Majestic Hotel (528 West Brompton), The Willows Hotel (555 West Surf), and City Suites Chicago (933 West Belmont), have undergone stunning top-to-bottom transformations. Originally built in the 1920s in Chicago’s Lakeview and Lincoln Park neighborhoods, each property features a renewed grandeur that includes sophisticated new guestroom and lobby furnishings, enhanced lighting, window treatments, linens, carpeting and beautiful custom artwork throughout. iHome docks are now in all guestrooms, and fiber optic internet has been installed in every hotel. California-based design firm AF Canta created the concept for the renovation.
“We are thrilled to introduce a stunning renovation that retains the charm that travelers have embraced at broughtonHotels. We look forward to welcoming guests to ‘live like a local’ and experience a stay in the unique neighborhood settings offered at these three special Chicago properties,” says CEO Larry Broughton.
The 52-room Majestic Hotel offers the refined tranquility of an old-world English country estate in the midst of the bustling East Lakeview neighborhood. Tucked amidst brownstones in a quiet upscale residential area one block from Lake Michigan, The Majestic Hotel is walking distance to Wrigley Field, minutes from downtown and steps from the eclectic attractions on Broadway, Halsted and Clark Streets. The elegant, re-designed lobby features sparkling Art Deco crystal chandeliers, comfortable furnishings, a wall-length vintage photograph of Wrigley Field on stretched canvas, and an expansive fireplace. The hotel’s guestrooms and suites now feature a color scheme with soothing neutral tones, luxurious new linens and window coverings, soft velvet throws, with plush new carpeting and tasteful wooden furniture. A renovated meetings and event space that can accommodate up to 25 guests provides the perfect setting for showers, parties and small business meetings.
The 55-room Willows Hotel, a storied landmark building that was a regular haunt of Al Capone, is a regal Parisian-inspired gem in the Lincoln Park area. Steps from the shops and restaurants on Clark and Diversey, and only two blocks from Lake Michigan, the Willows Hotel offers an enchanting retreat surrounded by stately Victorian greystone buildings. The highlight of the redesigned lobby is an exquisite fireplace, surrounded by communal gathering tables, rustic French country light fixtures and marble flooring. The redecorated guestrooms and suites include new furniture, carpeting, bed linens, and walls painted in a calming gray hue. The classic décor provides guests with a refined setting for business and leisure travel in one of Chicago’s most desirable neighborhoods.
The 45-room City Suites Chicago is an oasis of comfortable yet refined charm on Belmont Avenue near the nightlife, theaters and restaurants in the Boystown and Wrigleyville areas of Lakeview. The serene lobby is highlighted by neutral décor, a corridor lined with natural wood beams, an expansive fireplace and striking black and white photography. The tastefully redecorated guestrooms and suites offer the ambiance of a hip Chicago apartment and feature chic mid-Century modern touches with stunning light fixtures, black and white linens, new furniture and carpeting. City Suites Chicago is a two-minute walk to the Brown, Purple and Red Lines at the Belmont CTA stop, allowing guests convenient access to all of the attractions in Chicago.
About The Majestic Hotel, The Willows and City Suites Chicago
Located in Chicago’s vibrant Lakeview and Lincoln Park neighborhoods, The Majestic Hotel (528 West Brompton), The Willows Hotel (555 West Surf), and City Suites Chicago (933 W Belmont) offer guests luxurious comfort, timeless elegance and classic sophistication with first-class personalized service and amenities. Each broughtonHOTELS Chicago property offers a complimentary continental breakfast, 24-hour tea and coffee from local roaster Uncommon Ground, afternoon cookies, free wireless internet access, iHome docks in all guestrooms, luxury robes, and complimentary access to nearby upscale fitness centers.
Newport Beach, California-based broughtonHOTELS was founded in January 2001 by Larry Broughton. With nearly twenty hotel properties located throughout California and the Chicago area, and an eye on national expansion, the broughtonHOTELS team specializes in creating boutique hotel experiences with a distinctive point-of-view; putting the guest experience first by developing a warm, inviting atmosphere with service being paramount, and appropriate, for each property. Their portfolio of hotel properties continues to grow with an emphasis on the human component of the hospitality industry and not just the atmosphere and accoutrements of each hotel. To learn more about broughtonHOTELS visit www.broughtonHOTELS.com.
The Pfister Hotel Names Niki Johnson 6th Artist in Residence
Home to a collection of more Victorian-style art than any other hotel in the world, the historic Pfister Hotel, which is owned and managed by Marcus® Hotels & Resorts, has hosted a popular Artist-in-Residence program for the past five years. The Pfister’s selection committee has chosen multi-media sculptor Niki Johnson as its sixth resident artist. She will begin working in the hotel’s lobby-level Artist’s Studio beginning April 2014, succeeding current Pfister artist Stephanie Barenz, and will work in the studio for one year.
“I’m thrilled to have been selected as the next artist in residence at The Pfister and can’t wait to get started in the Artist’s Studio,” said Johnson. “The body of artwork I will be creating this year will involve sculpting six child-sized bathtubs out of oil clay, and then casting them in porcelain. Each bathtub will depict heroines from fairytales by the Brothers Grimm and Hans Christian Anderson.”
Along with the bathtubs, Johnson will create a series of corresponding limited edition commemorative plates; both will depict the stories of Snow White, Little Red Riding Hood, Cinderella, The Princess and the Pea, Rapunzel, and Thumbelina. Visitors to the studio will watch her build and shape elements for the bathtubs, such as braiding yards of hair for the Rapunzel tub and dying feathers for Snow White. The creation of each porcelain bathtub will involve Johnson’s molding, casting and firing of these artworks in her home studio. She will document these processes with photos, which will be displayed on a TV screen inside the Artist’s Studio to provide guests with a holistic experience of her process.
Over the past three years, Johnson has taught two discussion sections for the Foundations Department in Contemporary Art History at University of Wisconsin—Madison, as well as several classes at the Milwaukee Institute of Art & Design, including Foundry, Advanced Mold-Making and Casting, 3D Design and 2D Glassworks. She also participates in speaking engagements through the National Council for Education in the Ceramic Arts and is a blogger for the Huffington Post.
“With each passing year, our Artist-in-Residence Program grows stronger and our applicants even more talented,” said Paul Ohm, general manager of The Pfister. “We can’t wait to see the new dynamic Niki will bring to the program and our guests.”
Johnson was one of six finalists included in a four-week public voting period. In addition to the public vote via Facebook, texting, and in-person ballots, a selection committee, consisting of leaders in the local art community, made the final decision in choosing the next Artist in Residence. This year’s selection committee was comprised of representatives from Milwaukee Institute of Art & Design, Sharon Lynne Wilson Center for the Arts, Northwestern Mutual, BizStarts Milwaukee, and Haggerty Museum of Art.
The winner of the public vote, Dena Nord, will receive the opportunity to display her work in a solo exhibit at Gallerie M, inside InterContinental Milwaukee, while all finalists from this year and years past will be offered additional opportunities to show their work at future Pfister-sponsored exhibits throughout the Midwest.
For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: http://media.marcushotels.com.
About The Pfister’s Artist-in-Residence Program
Entering its sixth year, The Pfister’s Artist-in-Residence program features a working art studio and gallery that is open to hotel guests and visitors. The program encourages the public to interact with the artist and witness the evolution of each piece first-hand.
Over the past few years, The Pfister has received national attention for its Artist-in-Residence program. Since 2009, the hotel has been a member of the Alliance of Artist Communities, www.artistcommunities.org, an international association of artists' communities and residencies featuring a diverse field of more than 1,000 programs worldwide.
The program’s current artist is Stephanie Barenz (2013-2014), stephaniebarenz.com. Past artists include Timothy Westbrook (2012-2013), www.unicorns.carbonmade.com; Shelby Keefe (2011-2012), www.studioshelby.com; Katie Musolff (2010-2011), www.katiemusolff.com; and Reginald Baylor (2009-2010), www.reginaldbaylor.com.
About The Pfister Hotel
Built in 1893, The Pfister Hotel has been the premier downtown Milwaukee hotel for more than a century, and continues to celebrate a tradition of gracious service and impeccable style; 2013 marked the hotel’s 120th year as an icon in Milwaukee. The Pfister Hotel was purchased in 1962 by Ben Marcus, who vowed to renovate the distinguished hotel to its original beauty. Significant renovations were completed and a new 23-story guest room tower was built. In fall 2012, The Marcus Corporation celebrated its 50th year of ownership of the property.
Home to the largest collection of Victorian art of any hotel in the world, The Pfister is a AAA Four-Diamond property with membership in two of the industry's leading organizations: Historic Hotels of America and Preferred Hotels & Resorts Worldwide. The Pfister Hotel is located at 424 E. Wisconsin Ave. in downtown Milwaukee. More information and updates on the hotel can be found on Facebook and on Twitter (@PfisterHotel).
About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in 10 states. A force in the hospitality industry, Marcus Hotels & Resorts provides expertise in management, development and historic renovations. The company’s portfolio includes a wide variety of properties including city-center meeting hotels, upscale resorts and branded first-class hotels. For more information on the latest news and updates, please visit: http://media.marcushotels.com and follow the company on Facebook and Twitter.
Minneapolis hotel occupancy 72 percent for 2013, back to pre-recession level
Meet Minneapolis, Convention and Visitors Association, announced that the annual hotel occupancy for the city of Minneapolis has reached a pre-recession level of 72 percent for the year of 2013. The last time the annual hotel occupancy was above 70 percent was 2007; the last time it was 72 percent was in 2005.
Data back to 1999 showed that Minneapolis’ annual hotel occupancy has hit the 72 percent mark only twice. The low of 59 percent in 2009 was at the height of the recession. Levels above 70 percent signal a driver for new hotel development, as is generally recognized by the industry.
“We believe the momentum of the 2014 events coming to Minneapolis will drive the 2014 annual occupancy level to 73 percent,” said Melvin Tennant, CAE, president and CEO, Meet Minneapolis. “Our bookings suggest 685,000 attendees at 2014 events on the books currently, but we know we will add additional events throughout the year that will increase that estimate. This should be a banner year for Minneapolis meetings and events.”
Locally, Minneapolis is showing the best results in the state of Minnesota for 2013 with Bloomington landing on 70 percent and Saint Paul at 63 percent annual occupancy. The competitive set that Minneapolis competes with for most meetings and events shows Minneapolis is a leader in hotel occupancy with Indianapolis at 70 percent, Chicago at 75 percent, Denver at 72 percent, Dallas at 63 percent and New Orleans at 70 percent for 2013.
Minneapolis welcomes 326 conventions and other events in 2014, including major events like the National Collegiate Hockey Conference Championships March 19-22, the USA Volleyball Girls Junior National Championships June 19 – July 6, the Major League Baseball All-Star Game the week of July 15, Shriners International Imperial Session July 6-10 and Meeting Professionals International Aug. 3-5.
ABOUT MEET MINNEAPOLIS
Meet Minneapolis is a private, not-for-profit, member-based association. It actively promotes and sells the Minneapolis area as a destination for conventions and meetings, works to maximize the visitor experience and markets the city as a desirable tourist destination to maximize the economic benefit of the greater Minneapolis area.
Meet Minneapolis is accredited by the Destination Marketing Accreditation Program (DMAP) of the Destination Marketing Association International.
Find out more:
Online: www.minneapolis.org and http://go.minneapolis.org
On Facebook, Twitter and Pinterest
The Inn at Bay Harbor Named to 'World's Best Hotels' List by Travel + Leisure
Travel + Leisure (T+L) magazine has distinguished The Inn at Bay Harbor – A Renaissance Golf Resort as one of the “500 World’s Best Hotels” for 2014. The Inn is one of three hotels from Michigan to make the venerable award list, which is published annually in the January issue of the international travel magazine.
The 500 highest-rated hotels are selected by Travel + Leisure readers who rate hotels and resorts in categories of location, service, value, and dining options.
The Inn at Bay Harbor offers a stunning location nestled along Lake Michigan’s Little Traverse Bay and epitomizes turn-of-the-century style with the quaint splendor of a Victorian inn. The hotel's lobby features a towering Schonbek chandelier and a fire feature designed to encourage lounging and relaxation. In the 134 guest rooms, including 84 one-, two- and three-bedroom suites, cottage-style elegance exudes throughout the spacious floor plans, and spectacular views are all around. Resort amenities include a full-service spa and salon, two restaurants, outdoor patios, a lounge, fitness center, boutique shopping, and an endless array of nearby activities including plentiful winter recreation and award-winning golf.
“It is an honor to be named among the world’s most elite hotels,” said Ron Braniecki, general manager of The Inn at Bay Harbor – A Renaissance Golf Resort. “At The Inn, our associates cater to our guests every need and that level of superior service creates a truly one of a kind vacation experience, made even better by one of the most beautiful locations in the world.”
In celebration of the award, The Inn at Bay Harbor has created a T+L 500 World’s Best Experiences Package offering overnight lodging with the resort’s signature rose petal turndown, couples’ Swedish massage, an intimate dinner in Sagamore's Dining Room, and breakfast for two starting at $500. For reservations, call 800.462.6963. For more information, visit www.innatbayharbor.com.
For the full list of the magazine's top hotels, go to www.travelandleisure.com/tl500/2014.
The Inn at Bay Harbor is owned and managed by Boyne Resorts and joined the Renaissance Hotels & Resorts family in 2003. The Inn is the first among the Renaissance Hotels & Resorts portfolio located in the state of Michigan. The resort has received Marriott's Service Excellence award four consecutive years.
For more information on The Inn at Bay Harbor - A Renaissance Golf Resort, call 231.439.4000 or visit www.innatbayharbor.com.
The Inn at Bay Harbor – A Renaissance Golf Resort opened in 1998, and become a member of the Renaissance Hotels & Resorts family in 2003. Owned and managed by Boyne Resorts, The Inn is located on the shores of Lake Michigan’s Little Traverse Bay near Petoskey and invokes the flair and romance of turn-of-the-century northern Michigan inns. The resort offers 134 guest rooms and suites, lakeside cottages, Crooked Tree Golf Club and the renowned Bay Harbor Golf Club, full-service spa, dining, wedding and meeting facilities. The Inn has earned TripAdvisor’s Certificates of Excellence; Golf Digest’s Best In State; GOLF Magazine’s Silver Medal Award for Overall Excellence; and named a Top Resort and Top Spa by Condé Nast Traveler readers. Learn more at www.innatbayharbor.com and www.facebook.com/innatbayharbor.
Historic Davenport hotel “defines the unique guest experience”
Hotel Blackhawk management is pleased to announce that it has officially taken its place in the progressive Autograph Collection hotel network.
The Autograph Collection® (www.autographhotels.com), launched by Marriott in 2010 is, “an evolving ensemble of strikingly independent hotels. Each destination has been selected for its bold originality, rich character and uncommon details.” Hotels are listed in different categories such as Artistic Getaways, Historic Explorations, Culinary Delight, Urban Excitement and Wedding Celebration. This new affiliation will also enable Hotel Blackhawk to offer and accept Marriott Rewards®.
Joining a network of properties that promotes individuality is another important step for Hotel Blackhawk’s role in gaining attention for the City of Davenport, Iowa, and the Quad Cities. This effort has been highlighted with notable achievements such as its recent status as a 2013 Recommended Property in the Forbes Travel Guide, 2012 AAA Four Diamond Award-Lodgings, 2012 TripAdvisor® Certificate of Excellence Award, the Bix Bistro’s 2012 Wine Spectator Award of Excellence, as well as 2011 and 2012 Smart Meetings Platinum Choice Award recognition.
“One-of-a-kind hotels in the Autograph Collection serve the discerning tastes of those looking for travel accommodations beyond the ordinary, predictable routine of hotel chains,” said General Manager Tim Heim. “Hotel Blackhawk represents the type of singular, high-personality hotel that doesn’t just offer guests a unique experience – but actually defines it.”
Hotel Blackhawk re-opened in December 2010. The hotel retains its 98-year-old historic character while featuring modern conveniences throughout the 130 guestrooms and extended-stay suites, six meeting rooms, and up to 300-person banquet capacity in the signature Gold Room.
For more information, visit www.hotelblackhawk.com or find us on www.facebook.com (Search: Hotel Blackhawk).
Located on the Mississippi River in the Midwest, the Quad Cities is comprised of Davenport and Bettendorf, Iowa; Rock Island and Moline/East Moline, Illinois; and surrounding communities.
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