The Most Overrated Jobs 2016
When it comes to careers, some may seem more attractive than others. But many jobs that are viewed as highly desirable have downsides, and are not as glamorous as they look on paper.
Perception is not the same as the reality, particularly for occupations like advertising executive, broadcaster, and event coordinators. These jobs can be stressful, involve long hours and have a high turnover.
“The idea of becoming an Advertising Account Executive and schmoozing clients over bourbon and steaks seems exciting but it’s a far cry from reality,” says Kyle Kensing, Online Content Editor, CareerCast. “For broadcasters, the attraction of appearing on television might bring some into the field initially, but the poor outlook, increasingly competitive marketplace and demands weed out many,” says Kyle Kensing, Online Content Editor, CareerCast.
Finding ways of generating revenue is the chief concern of a Corporate Executive, a job that regularly ranks among the most stressful tracked by the Jobs Rated report. The oversight of an organization takes long hours, and an ability to deal with many different types of personalities. And, within most organizations, the proverbial buck stops with the top-level executive, meaning failures ultimately rest at her or his feet.
Read more and see the list of The Most Overrated Jobs in 2016
What Millennials Want in Meetings
Meetings Mean Business partnered with Skift on a new report "What Millennials Want in Meetings," which reveals that millennials value meetings and events as much as prior generations. Recognizing this, forward thinking industry stakeholders are implementing next generation meeting design and event technologies that are more aligned with Millennials’ generational preferences.
The report examines:
Read the report.
Cvent's 2015 Planner Sourcing Gen Y Report
The biggest question hoteliers ask is, “What are planners thinking when they’re sourcing?” To understand that is to learn how to convert more group business opportunities.
Cvent sent out a survey to find out. They took the answers they received and analyzed them based on the age bracket of the respondents. This report focuses on 344 responses received from millennial planners.
Millennial planners are eager to help venues create a better sourcing relationship with them. They want hoteliers to understand their side of the process because it ultimately makes their job easier.
Read the report
The Most Overrated Jobs of 2015
When it comes to CareerCast.com’s most overrated jobs, high salary potential, excitement and glamour may be trade-offs for the stress, competition and industry volatility inherent in many of the most overrated professions.
These careers land in our 2015 most overrated jobs ranking not because they aren’t great, rewarding fields – they are. But applying the core criteria of the CareerCast.com Jobs Rated report, there’s perhaps more than meets the eye. Consider event coordinator, one of the fastest growing professions tracked by both the U.S. Bureau of Labor Statistics and the Jobs Rated report. Nicole Matthews of San Diego-based event planning organization The Henley Company loves her line of work. She’s been in the field two decades and also helps ready a new generation of event coordinators as a professor at the University of San Diego and Mesa College.
But Matthews also knows there’s much pressure that goes into being a successful event coordinator.
“It’s ranked as one of the most stressful jobs every year,” she astutely points out. And, indeed, the 2015 Jobs Rated report ranks event coordinator as the seventh-most stressful profession.
Event coordinator shares this quality with other overrated jobs like advertising account executive, broadcaster, and architect.
“The ability to stay calm when everything is going sideways is important,” she says. “Event planners deal in emotion, so you have to be the calming force in the room.”
Taking on the stress of a bride and groom on their wedding, or a business hosting a seminar is a vital skill for event coordinators.
Read more and see the list of The Most Overrated Jobs in 2015
New Study Reveals: Some 15 Million Online Bookings are Scams by Rogue Websites
When it comes to booking a hotel, it pays to go straight to the source. A new study conducted by the American Hotel & Lodging Association (AH&LA) reveals that one in three people are worried about online booking scams, which affect millions of unsuspecting consumers.
Early estimates suggested that some 2.5 million hotel bookings a year were affected by deceptive practices through rogue third-party online travel agency (OTA) affiliates who pose as direct hotel booking sites. The study, conducted by GFK Custom Research, shows that six percent of consumers who have booked hotels online had the experience of thinking they were booking directly with a hotel, but found out instead that they were booking with an online hotel booking site posing as the direct site. By AH&LA estimates, that translates to some 15 million hotel bookings that have been affected by deceptive rogue affiliates. That translates to more than $1.3 billion in money going to bad bookings, meaning consumers are not getting what they want and need, not to mention suffering inconveniences, lost room charges, and cancellation and booking fees. Another 20 percent of respondents who have booked hotels online reported that they were “not sure” if they had also been scammed.
“These findings clearly show that online hotel booking scams have eroded consumer confidence among third-party vendors,” said Katherine Lugar, president and CEO of AH&LA. “Consumers deserve transparency in knowing who they are booking with. That is why we have been actively working with state and national government agencies, including the FTC, as well as consumer advocacy groups, to ensure that consumers are protected and can feel comfortable in the booking process. It’s always safest to book directly with the hotel.”
Nearly one-third (32%) of consumers who have booked online using an online travel company booking website, and say they worried about it, have personally experienced the following inconveniences when booking online:
Read the full release at AHLA.com.
July Airline On-Time Performance Up, Cancellations Down From Previous Year, June 2015
The nation’s largest airlines posted an on-time arrival rate of 78.1 percent in July, up from both the 75.6 percent on-time rate in July 2014 and the 74.8 percent mark in June 2015, according to the U.S. Department of Transportation’s Air Travel Consumer Report released September 10, 2015.
In addition, the reporting carriers canceled 0.9 percent of their scheduled domestic flights, an improvement over both the 1.6 percent cancellation rate posted in July 2014 and the 1.8 percent rate in June 2015. The cancellation rate in July 2015 was the lowest for any July in 21 years of comparable records.
Planners put the pressure on venue logistics, survey reveals
by John Keenan, Conference & Meetings World
Meeting planners are more demanding.
That’s according to a new survey from researchers STR Global.
It’s DestinationMAP (Meeting Assessment Program) reveals that all but one logistical consideration increased in 2015 when compared to 2013. Furthermore, factors such as access to a destination, facilities and costs surpass all other considerations when selecting a future meeting location.
Highlights from DestinationMAP 2015 include:
Read more here.
2015 Q2 Data Reflects Continued Gains
Exhibition Industry Sees Highest Quarterly Increase in Eight Years
After a sharp increase in the first quarter, the performance of the business to business exhibition industry, as measured by the CEIR Total Index, remained relatively strong during the second quarter of 2015, posting a year-on-year gain of 3.8% (see Figure 1). This growth is the second highest rate since the second quarter of 2007 and also marked the 20th consecutive quarter of year-on-year growth.
Read more from CEIR.
Dwindling volunteers: How to keep your most important resource
William D. Pawlucy
Published on MultiBriefs
At least 80 percent of nonprofits in America rely on volunteers for their workforce. In fact, most nonprofits would not exist if not for the volunteers that serve them. The Bureau of Labor Statistics recently published a report providing some startling numbers:
Click here for 10 questions to help you develop an experience for your volunteers.
2015 Ground Transportation Study: Perceptions of Travel Managers and Business Travelers in this Changing Industry
Rental cars (36%) and taxis (24%) are the most commonly used methods of ground transportation for business trips followed by chauffeured transportation (13%) and ride-sharing companies (11%) according to a new study from the GBTA Foundation, the education and research arm of the Global Business Travel Association.
“Our research shows one in four (24%) travel buyers say their company does not allow their business travelers to use ride-sharing companies, by far the highest percentage for any form of ground transportation,” said GBTA Executive Director and COO Michael W. McCormick. “In addition, a large number of companies still have not adopted policies around ride-sharing companies, revealing a need for education about the benefits and the risks. GBTA hopes this study is the start to closing that knowledge gap and we welcome an open and constructive dialogue on this topic.”
Click here for more information or to download the study (available exclusively to GBTA members or for purchase by non-members).
5 Facts You Must Know About Event Attendees
Posted by Guy Morag | Bizzabo
As an event organizer, you must first and foremost take the time to understand who your event attendees are, even before you build an event website, select an event registration platform, or market your event on social media.
The more you know your event attendees, the better prepared you’ll be to keep them happy and increase your ROI in the years to come.
Click here for more information on these five facts.
What Millennials Want
by Meetings Mean Business
We’re often asked the question: When it comes to meetings and events, what do Millennials want?
As a demographic that has relied on technology since their childhood years, Millennials are commonly portrayed as a group that prefers texting to talking and online to real life. The truth is: They prize face-to-face meetings as much as, if not more than, previous generations. And they’re communicating loud and clear what they’re looking for in meetings and events.
Here are a few takeaways from the Meetings Mean Business research:
To see what other insights were uncovered and to learn more about how and why Millennials value face-to-face meetings, read the full report available here.
MPI Summer 2015 Edition of Meetings Outlook Report Now Available
The latest installment of the quarterly special report indicates continued intelligent growth in the industry with meeting professionals showing a renewed focus on attendee “wants” – big-name speakers, entertainment and shoulder days – and going beyond “needs” as they strive to do much more with just a little more.
Key findings include the following:
More than 58% of millennials aged 18-34 are aware of sharing economy services like Airbnb, Home Away, Uber, Lyft, GetAround and Feastly, while only 47% of Americans as a whole are aware of at least one of these non-traditional forms of booking accommodation, transportation and experiences.
The Vacation Confidence Index, a recent study by Allianz Global Assistance, found that millennials aren’t only more aware, but are also more confident of these experiences with a majority (60%) trusting the sharing economy, compared to only 37% of all other travelers. In fact, 28% of young adults under the age of 35 are planning to book their travel in these non-traditional ways.
Click on the image to enlarge.
Hotel Guests Expect More Personalized Experiences on their Mobile Devices, According to PwC US
With 75 percent of mobile users using smartphones, hotel operators should take advantage of the benefits they can provide to their digitally savvy, connected guests, according to a new PwC US report titled, “Hospitality Directions; Spotlight on Connected Devices.” Today’s nice-to-have tech options will soon become tomorrow’s necessities in the hypercompetitive hospitality environment – one in which the sharing economy has seen explosive growth, in large part due to harnessing mobile technology.
The new generation of travelers expects increasingly personalized experiences on their mobile devices. Mobile technology offers that personalization by providing a timely, convenient bridge to complement communication between people – both associates and guests. Brands that provide a consistently superior experience by leveraging their guests’ mobile connectivity are not only able to remain relevant, they can also strengthen guest loyalty, motivate return visits, increase average daily rate (ADR) and drive incremental hotel revenue.
In a survey of asset managers representing 3,500 hotels and resorts, two-thirds said mobile check-in will likely be the norm by 2017. While many hotels have implemented various elements of the “room of the future” concept, the next step will enable more personalized experiences through improved tracking of customer preferences, which hotel guests provide each time they tap their mobile devices.
Click here for the full report.
American Express Survey Finds Travelers Want High-Tech, High-Touch
American Express Travel, which is celebrating 100 years of service this month, unveiled results of a new survey that found travelers in the future will use both high-tech options and high-touch human service to create unique travel experiences.
The survey, conducted for American Express by The Futures Company, polled more than 1,000 consumers in the U.S. on their attitudes toward travel. It found that travelers are placing an even higher premium on the experiences they enjoy through travel, as well as the personal service provided by travel professionals.
Ninety-three percent of travelers said that despite digital advances in the travel industry, personal service can’t be replaced. And that trend is prevalent even among millennial travelers: 83 percent of millennials value personalization and want to have travel brands track their habits in exchange for a better, more individual experience.
MPI Meetings Outlook Spring 2015
"In the past year we've seen attendance for virtual events level off, while a strong increase in live attendance is projected.
According to the Going On Faith 2014 Industry Report, 92% of Group Travel Planners that responded have used a travel vendor because they met them at the Going On Faith Conference. 81% have used the services of a destination, travel bureau, or CVB that they met with at the Going On Faith Conference.
Meetings Mean Economic Growth
CIC ESS Survey 2014
Meetings contribute more to the US economy than many other major US Industries. Source: U.S. Bureau of Economic Analysis
$2.1 trillion: Economic output generated by domestic and international visitors (includes $927.9 billion in direct travel expenditures that spurred an additional $1.2 trillion in other industries)
15.0 million: Jobs supported by travel expenditures (includes 8.0 million directly in the travel industry and 7.0 million in other industries)
Mobile Apps and Intelligent Growth
MPI Meetings Outlook Spring 2015
The top four current uses for mobile apps are tactical in nature, but the top four anticipated uses for next year are strategic—more evidence of intelligent growth.
Phoenix Marketing International Releases the 2015 US Hotel SCORES™ Meeting Planners Study
Phoenix Marketing International, a global marketing services firm, released the 2015 US Hotel SCORES™ Meeting Planners Study. The study reveals that Meeting Planner Reward (MPR) programs lack the same broad awareness prevalent amongst many popular Frequent Guest Programs (FGP). With 95% of meeting planner respondents actively participating in FGPs, only 65% of the same audience are members of MPR programs, and many are not taking advantage of the programs’ benefits.
“While rules around the use of rewards points varies from company to company, it is clear that meeting planners value and have more awareness around FGP more so than MPR programs,” said John Antonello, Managing Director, Travel, Leisure & Entertainment Group. “Hotel companies have gone to great lengths to create these programs, and our research tells us that they need to actively work on creating more awareness around their value and how meeting planners can benefit and reap rewards from membership and accruing points.”
According to the research, Hilton HHonors Event Planner Bonus Program (66%) and Marriott Rewarding Events (63%) have the greatest level of awareness. Loews MVP (11%) and Starwood Preferred Guest Pro (6%) fall to the bottom of the pack with the least amount of awareness. The research also found that the offerings from Hilton and Marriott are the biggest threats to most MPR programs. If a meeting planner belongs to other MPR programs, it is highly likely that they are also a member in either the Hilton or Marriott programs.
Other key findings include:
For methodology information and more, click here.
Midwest Meetings Wisconsin Planner Survey
According to respondents to the 2015 Wisconsin Planner Survey, 70% choose cities with populations of 50,000 or smaller for their meetings/events.
Visit www.midwestmeetings.com/midwestmeetings-wi-plannersurvey for a detailed summary.
Exhibitions Mean Business
The U.S. exhibitions industry contributes more than $79.3 billion directly to the GDP in attendee and exhibitor spending. (CEIR)
A survey on risk was carried out by the International Special Events Society (ISES) and specialist insurance provider HCC Specialty (HCC).
The largest number (47.4%) of individuals surveyed said that they think the failure of vendors and sub-contractors turning up is their biggest concern when holding an event, when given a choice of 4 key options.
2015 Young Professional Exhibitor Needs and Preferences Study
-The Center for Exhibition Industry Research (CEIR) and the Society of Independent Show Organizers (SISO)
American Express Meetings & Events - 2015 Global Meeting & Events Forecast
Meeting Planning Technology
Technology rises in importance.
Policies associated with implementing meeting planning technology have also increased across all regions from a 2014 forecast range of 14-17%, to a range of 16-28% for 2015. One reason noted by experts interviewed is the increased integration between meeting technologies and other critical business systems that have increased their potential value.
Direct spending on business travel by domestic and international travelers, including expenditures on meetings, events, and incentive programs (ME&I), totaled $283.0 billion in 2014.
US residents logged 452 million person-trips for business purposes in 2014, with 36.7% for meetings and events.
Per the U.S. Bureau of Labor Statistics, the meetings, convention, and event planner profession is projected to grow 33% from 2012-2022, which is much faster than the average growth rate of all occupations (11%).
In its Best 100 Jobs of 2015 Ranking, U.S. News and World Report magazine placed the meeting, convention and event planner profession at #57 overall and #12 within the “Best Business Jobs” category.
Attendance and Expenditures Now Lead Recovery Of Group Demand
By Robert Mandelbaum and Gary McDade
Group demand continued to grow in 2014, and 2015 will be another strong year. For a fourth straight year, PKF Hospitality Research (PKF-HR), a CBRE Company, has observed an increase in the number of events organized by meeting planners in 2014. Not only did a greater percentage of meeting planners report an increase in the number of events planned from 2013 to 2014, but a growing number of event organizers noted increased attendance at each meeting as well. According to the planners surveyed, growth in both the number of meetings and attendance should continue in 2015.
Hospitality Market Update - March 2015
Real spending on travel and tourism accelerated in the fourth quarter of 2014, increasing at an annual rate of 4.5 percent after increasing 3.4 percent (revised) in the third quarter. By comparison, real gross domestic product (GDP) decelerated, increasing 2.2 percent (second estimate) in the fourth quarter after increasing 5.0 percent. For the year, real spending on travel and tourism increased 2.5 percent in 2014 after increasing 3.6 percent in 2013. By comparison, real GDP increased 2.4 percent in 2014 after increasing 2.2 percent in 2013.
The full text of the release on BEA's Web site can be found at www.bea.gov/newsreleases/industry/tourism/tournewsrelease.htm
An Oxford Economics report highlights the industry's value to businesses, finding that companies that invested more in business travel during the economic downturn grew the fastest. traveleffect.com
CEIR Index Report
The fourth quarter of 2014 marked the eighteenth consecutive quarter of year-over-year growth. However, the growth decelerated from a revised year-on-year gain of 2.3% in the third quarter to 1.7%.
Decision to Attend Study
The Propensity to Attend is High Across All Generations.
The will or Propensity to Attend is high. Nine in ten are likely to attend conventions / exhibitions — across all generations — with the younger Gen X and Gen Y generations trending strong at 94%. This bodes well for the future of face-to-face / F2F.
U.S. Travel Outlook
For the first time in five years, CEOs polled for PricewaterhouseCoopers’ 2015 Global CEO Survey said the U.S. was their most important market for overseas growth this year, surpassing China.
PwC Hospitality Directions US, January 2015
Both transient and group demand exhibited strong momentum in 2014, with the year-over-year pace of growth in group outpacing the transient segment. This solid momentum is expected to continue in 2015, setting the stage for a significant increase in pricing power for hotels, and supporting our outlook of a solid 7.4% increase in RevPAR in 2015.
American Express Meetings & Events - 2015 Global Meeting & Events Forecast
In North America, the positive sentiment for 2015 is a continuation from last year’s prediction of a 1.5% increase in meetings activity for 2014.
Hotel suppliers surveyed are much more positive in their predictions for meetings activity overall, as they anticipate a 3.7% increase in 2015.
MPI Meeting Outlook - 2015 Winter Edition
Attendance projections reveal meetings and events are in significant demand - and growing. Both live and virtual attendance is expected to grow or remain steady for the vast majority of events…
The value of business travel: The travelers' perspective
The success of a business trip
The usefulness of the trip was rated on a scale of 1 to 5, with 5 corresponding to the best rating. The breakdown of the 10,000 trips by reported rating is shown in Figure 3 and demonstrates that business travel is a worthy investment:
American Express Meetings & Events - 2015 Global Meeting & Events Forecast
Respondents see the demand for mid-tier properties continuing to rise in all parts of the world, likely pulling some demand away from resort and luxury properties. Unfortunately for meeting planners, global hoteliers are seeing demand in the mid-tier sector rising even higher, and demand rising in general, for all property types. Therefore, meeting owners will likely face increased competition for hotel rooms from not only other meetings but from increasing numbers of transient business and leisure travelers as well. Some meeting planners may face challenges in securing the space required for their meetings at mid-tier properties, particularly in high-demand cities like Chicago or Paris. Hotel executives are predicting more growth in the resort segment, reflecting increases in incentives and higher-end leisure travel.