One of the best ways to understand hybrid events is to see what others are doing. Luckily, Mediasite Events has hundreds from which to draw. Join Shane Tracy, Director of Event Services, and John Pollard, Event Services Program Director, as they walk through some of the most common types of hybrid events Sonic Foundry has supported and discuss some of the most common decisions you need to make in preparing for those types of events. At the end of this 30 minute webcast, you’ll have a ton of new information that you can use to make your next hybrid event a success. When: January 24, 2012.

First impressions are lasting impressions. That's why every telephone conversation counts. The impression you make on an internal or external customer is entirely dependent upon the way you sound. A single phone conversation can determine whether or not a customer will continue to do business with your company. During this webinar, Debra Schmidt will teach you how to tune up your telephone skills in order to present a more professional image of yourself and your organization. When: January 26, 2012.

With a recovery in the meetings industry most likely gaining steam, now is the time to really strategize for 2012. Arm yourself with results from the annual Meetings Market Trends Survey to make your case for an increased budget. Get both a recap and a forecast from star hospitality industry consultants, as well as a sneak preview of as-yet-unpublished poll results. This free one-hour webinar will set you on the right path to create a successful 2012. When: On Demand.

Managing global meetings and events requires additional expertise on the part of a U.S.-based meeting planner. And when the audience is coming from multiple countries, that complexity increases even more. We invite you to join three expert panelists with decades of worldwide experience as they share all they’ve learned about making global events successful both for organizers and for multinational attendees. This one-hour webinar will cover all the critical considerations. When: On Demand.

Your organization wants a mobile guide for your next meeting and you’re the person who needs to make it happen. Join our panel of experts for a far reaching discussion of when mobile apps make sense (and when they don’t),  the costs of implementation and the opportunities for sponsorship, and all the cool features that can be incorporated into a mobile meeting guide. Also learn from an experienced association executive successful strategies for encouraging attendees to download and use the new app. When: On Demand.

Remember when event marketing just meant designating a contact for media requests, crafting engaging press releases, and getting coverage in local newspapers? That’s all still important, but it’s no longer enough. Today, event planners need social media to reach potential attendees where they live online as well as in real life. Here, a panel of social media experts in the event planning community helps you navigate Event Marketing 2.0. When: On Demand.

In this era of unknowns, association and specialty market meeting managers must mitigate risk. When you’re booking sites two, five, even ten years out, how do you know what the meeting destination will look like when you get there? How can you prevent your attendees from booking outside the block? Join for a one-hour, free webinar featuring a meeting manager who dealt with major attrition issues because of the rough economy, another who had to move a 5,000-person meeting due to a natural disaster, a housing expert who tells how to avoid paying attrition penalties, and legal columnist James Goldberg, who will offer advice about managing risk at your meetings. When: On Demand.

Overwhelmed by state and federal rules about what pharmaceutical meeting planners can—and can’t—do with meetings that involve healthcare practitioners? We’ll help you take it one step at a time. Join us today to learn how to produce effective meetings and achieve compliance with state and federal pharmaceutical marketing regulations, industry ethical codes, and internal corporate policies. It’s not as complicated as it seems. When: On Demand.

You know the critical importance of having a strategic meetings management program. But C-level executives? Often clueless. And without executive backing, your SMMP may never get off the ground. Join for a free, one-hour webinar during which SMM experts will show you how to make the case for your program, win senior-level support, and get compliance across the company. When: On Demand.

Attrition, force majeure addenda, room block reviews, cancellation insurance, the difference between damages and fees — these are some of the most challenging contract issues that will be covered in our conversation with legal columnist, James M. Goldberg, principal, Goldberg & Associates PLLC. Join this one-hour webinar, which will address the thorniest contract issues of association and specialty market meeting planners. When: On Demand.