(L-R) Joe Stoughter, Bethany Cooke, Joe Eck (General Manager of Wilderness Resort) Josh Olson, and Paul Christensen
WISCONSIN DELLS, Wis. — The owners of Wilderness Resort recently honored four resort employees for providing outstanding customers service.
According to Joe Eck, general manager for Wilderness Resort, “There is no doubt that our guests love the Wilderness’ amenities but if they don’t receive the customer service they expect, you can be sure they won’t be returning for a second visit. This is why we have established two different customer service incentive programs to encourage our employees to perform at their best all of the time. We recognize outstanding employees monthly, quarterly and annually.”
The Wilderness recently named Joe Stoughtenger its “2015 Manager of the Year” and Bethany Cooke “2015 Employee of the Year” for their outstanding work and commitment to the resort.