Since the opening of the hotel in June 2016, the hotel has consistently received high markings in all three categories and was awarded the Hilton Service Excellence Award in both 2017 and 2018.
The winning of the Connie award could not have come at a better time, as the Hilton enterprise will be celebrating its 100-year-anniversary May 31st. Additionally, Hilton Cleveland Downtown will be celebrating its three-year-anniversary June 1st.
“Winning the Connie Award is a true testament to the incredible culture we’ve created since day one,” said Teri Agosta, Hilton Cleveland Downtown’s General Manager. “We’ve reached the highest level of achievement with Hilton Hotels and this accomplishment could not have been achieved without the dedicated and professional team members that live our values and culture each and every day.”
This is the first time the award has been given to a Hilton Hotels and Resorts property in Northeast Ohio. The property will house the award through the end of 2019.
About Hilton Cleveland Downtown
The Hilton Cleveland Downtown opened in June 2016. The hotel features a 28-story tower offering 600 guest rooms positioned atop a four-story podium consisting of ballrooms, meeting/retail space and lobby. Key highlights include Bar 32, Cleveland’s premier rooftop bar, The Burnham Restaurant featuring Cleveland inspired, Ohio proud cuisine, Eliot’s Bar and Living Room, a relaxed lounge on the second floor, as well as underground connections to the Huntington Convention Center of Cleveland and the Global Center for Health Innovation. Access the latest news about Hilton Cleveland Downtown at www.hiltonclevelanddowntown.com