Anne Marie Kjelland, of Lake City, MN is an associate with HelmsBriscoe, an independent conference and meetings resources firm. Many people refer to her as a meeting planner, but her title is Manager, Global Accounts and she collaborates with hoteliers and meeting planners worldwide to procure meeting space and accommodations for association and corporate meeting planners. HelmsBriscoe is aligned with no one brand or property and has relationships with hotels, resorts, and conference centers in over 40 countries. With cruise lines as well! Their independence and buying power (HelmsBriscoe booked $802 Million in revenue in 2012) allows them to be a true advocate for their clients. HelmsBriscoe's service is free to their clients because they are compensated by the selected property as a marketing expense once a contract is signed.Check out a typical day in the life of Anne Marie Kjelland.
8:00 AM: SKYPE call to fellow HB Associate in Maastricht, The Netherlands, to discuss US client RFP for conference in Belgium in 2013.
8:30 AM: Build RFP into our HB technology platform and source locations in Leuven, Belgium for 160 sleeping rooms and dinner for group. Flag for updating with custom questions to be added before sending out to various properties identified in Leuven that meet my client's requirements.
9:00 AM: Prepare for dialog with client on current hotel offers on the table for her 2014 Conference in Cleveland to determine which property (qualities, cost, site-visit impact) she will select to go to contract with.
9:30 AM-11:00 AM: Prepare four contract requests with preferred contract clauses for the selected hotels and arena for a client conference in Mesquite, Texas in 2014. Send to all properties with instructions.
11:00 AM: Review emails:
• Respond to prospective client regarding meeting to discuss the potential for sourcing her 2017 Conference in San Diego.
• Reply to associate in Maastricht regarding additional client input for 2014 Conference in Belgium.
• Read hotel promotions sent out from HelmsBriscoe for hotel properties our clients might be interested in.
12:00 PM: Lunch/snail mail review then a quick snowshoe down the 16th fairway in the sunny 30 degree weather!
1:00 PM: Conference call with client to determine hotel selected.
1:30 PM: Follow-up email with hotel selected to clarify exhibit table costs.
2:00 PM-3:00 PM: Prepare contract request with preferred contract clauses and email to selected hotel.
3:00 PM-4:00 PM: Update ACT! calendar for prospecting next week; research and enter prospect details intoACT! for calls.
4:00 PM: Communicate with CVB regarding their sponsorship to assist with rental costs in order to win a significant conference for their community - $1500 granted.
4:30 PM: Review emails and set contacts for the next day.
5:00 PM: Update calendar for next Chamber of Commerce meeting.
6:00 PM: Dinner
7:00-9:00: Relax and enjoy "In the Middle" and "Modern Family" with hubby. Check email via iPhone and respond as needed. Review Facebook posts of friends and family.
8:30 AM: Build RFP into our HB technology platform and source locations in Leuven, Belgium for 160 sleeping rooms and dinner for group. Flag for updating with custom questions to be added before sending out to various properties identified in Leuven that meet my client's requirements.
9:00 AM: Prepare for dialog with client on current hotel offers on the table for her 2014 Conference in Cleveland to determine which property (qualities, cost, site-visit impact) she will select to go to contract with.
9:30 AM-11:00 AM: Prepare four contract requests with preferred contract clauses for the selected hotels and arena for a client conference in Mesquite, Texas in 2014. Send to all properties with instructions.
11:00 AM: Review emails:
• Respond to prospective client regarding meeting to discuss the potential for sourcing her 2017 Conference in San Diego.
• Reply to associate in Maastricht regarding additional client input for 2014 Conference in Belgium.
• Read hotel promotions sent out from HelmsBriscoe for hotel properties our clients might be interested in.
12:00 PM: Lunch/snail mail review then a quick snowshoe down the 16th fairway in the sunny 30 degree weather!
1:00 PM: Conference call with client to determine hotel selected.
1:30 PM: Follow-up email with hotel selected to clarify exhibit table costs.
2:00 PM-3:00 PM: Prepare contract request with preferred contract clauses and email to selected hotel.
3:00 PM-4:00 PM: Update ACT! calendar for prospecting next week; research and enter prospect details intoACT! for calls.
4:00 PM: Communicate with CVB regarding their sponsorship to assist with rental costs in order to win a significant conference for their community - $1500 granted.
4:30 PM: Review emails and set contacts for the next day.
5:00 PM: Update calendar for next Chamber of Commerce meeting.
6:00 PM: Dinner
7:00-9:00: Relax and enjoy "In the Middle" and "Modern Family" with hubby. Check email via iPhone and respond as needed. Review Facebook posts of friends and family.
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