The Centers of Excellence recognition grades on five main criteria including venue functionality, service execution, upgrades and expansions, and awards, has a rigorous evaluation process that includes a survey of past clients and a review of entrants' selling points, event spaces, and innovations, conducted by a panel of corporate event managers.
Security practices were a key differentiator for the convention center. The venue was selected as one of two pilot venues to review and assess the best practices and safety guidelines developed by the Industry Security Council in conjunction with the Department of Homeland Security, created to protect the millions of people who work, exhibit at, and attend meetings, conventions, and trade shows each day.
With seven Certified Meeting Professionals on staff, the venue’s employees are both experienced and accomplished. Among them are two Certified International Event and Wedding Planners, 10 Specialty Rigging Accredited team members, one Certified Technology Specialist, a Certified Venue Executive and a nationally recognized Connect Association 40 Under 40 recipient.
The convention center’s Executive Chef, Tim Freeman brings more than 25 years of culinary experience from around the world. His accolades include working alongside Chef Wolfgang Puck; defeating celebrity Chef Bobby Flay on Food Network series, Beat Bobby Flay; cooking at the White House for former President Bill Clinton and the Ohio Governor’s Mansion.
“Seventy-five percent of our business is repeat clientele,” Brett C. Mitchell, general manager of the Overland Park Convention Center, said. “Our team’s commitment to the guest experience is second to none and it’s that level of dedication and service that keeps our clients coming back year after year.”
To learn more about the Overland Park Convention Center’s local and national accomplishments or to book an event, please visit opconventioncenter.com/awards or call 913.339.3000.